About us

Mondial Assistance Group

Mondial Assistance was founded in January 2000.

It is formed by 4 main units:

• Elvia Travel Insurance (1950)
• Mondial Assistance (1974)
• World Access – USA (1983)
• World Care – Australia (1986)

… making it the world leader in travel assistance

• 7,000 employees
• 12 million+ resolved cases in 2005

Mondial Assistance in Greece

• The Greek subsidiary was founded in 1997
• ISO 9002 Certification of administration services
• Our services have been entrusted by the largest new car importers, insurance companies, banks, tourist and travel agencies, airlines and thousands of individuals.
• We provide 24 hours per day 365 days per year, travel assistance, supplementary medical assistance, emergency and first aid administration, administration and follow-up of critical medical occurrences, telehelp, technical assistance, road assistance and customer assistance services.

How to contact us

• At our offices:
  
  10 Premetis Street
  173 42 Agios Dimitrios, Athens, Greece
• Telephone numbers for information:
  
  From within Greece: 210 99 88 100
  From outside Greece: + 30 210 99 88 100
  Customer Service hours:
  Monday-Friday 9am – 5pm (excluding public holidays).
• Claims administration by the 24 hour call center:
  
  From within Greece: + 30 210 99 88 141
  From outside Greece: + 30 210 99 88 141
• E-mail: british@mondial-assistance.gr
• URL: www.mondial-assistance.gr