British Airways Comprehensive Travel Insurance

Product Information In your email-confirmation (= your insurance policy) you see which travel insurance product you bought. Here you find all information on benefits included in your travel insurance product. British Airways Comprehensive Travel Insurance For all trips excluding sea voyages Benefits 1. Cancellation and Shortage 2. Flight disruption 3. Medical Assistance and Emergency 4. Travel Luggage (limit per person: € 2.000) 5. Personal Liability (limit per person: € 500.000) 6. Legal Assistance Top Overview on benefits Validity • maximum travel cost: € 2.500 per person. • maximum trip duration: 31 days. • validity: worldwide • this British Airways Travel Insurance Product can be only booked in combination to a booking of a British Airways flight. The cancellation cover is valid for flights or other travel services booked at British Airways up to a limit of € 2.500,- per person. • the British Airways Travel Insurance Comprehensive Product is valid per trip and person. • Insurance cover is only valid if the booking of insurance has been undertaken within 48 hours after the booking of the flight. Insurance cover must be proved on an insurance policy (= email confirmation) and the premium must be paid. • the British Airways Travel Insurance Comprehensive Product can be cancelled within 14 days after booking if trip has not started yet and no claim has been raised. Top Product information Cancellation Insurance According to the Terms & Conditions following costs will be reimbursed: • cancellation costs up to max. € 2.500,- in case of cancel-lation due to a reason stated in the Terms & Conditions. Excess: 20% of the ticket cost per person and event. • in case of delayed / missed departure due to a delay of a public transport or an accident of the transport vehicle to the airport the additional costs for a trip to the destination or return trip or accommodation up to max. € 500,- • in case of missed connection due to flight delay the addi-tional trip or accommodation cost up to max. € 500,- • in case of delayed departure of flight for the first 12 hours € 20,-; after the next 12 hours of flight delay again € 20,- (max. € 300) or if flight is abandoned after 12 hours of flight delay max. € 2.500,-. (Excess in case of flight abandonment: € 75,-). Medical Assistance Insurance According to the Terms & Conditions following costs for emergency medical treatment abroad will be reimbursed: • cost for medicines, doctor´s and hospital costs up to a maximum limit of € 150.000,- (Excess: € 75,-) • repatriation including Air Ambulance if indicated medically. • repatriation in case of death alternatively the funeral costs at the destination up to a max. of € 7.500,- • additional accommodation costs for a accompanying per-son of the insured in case the insured is hospitalized up to a limit of € 1.000,- • emergency dental costs up to max. € 250,- • search and rescue costs up to max. € 5.000,- Private Liability Provides insurance coverage against everyday liability risks if during the contracted trip compensation claims are brought by third parties against the insured due to a loss occurrence on the grounds of statutory liability provisions as set forth under private law. Loss occurrences shall be death, injury or im-pairment to human health (bodily injury) or damage to or destruction of property (property damage) up to a limit of € 500.000,-. No Automobile Cover. Please see Terms & Conditions for covers, clauses and exclusions. Travel Luggage Insurance Reimbursed will be the actual value of your travel luggage in case of theft, loss or misappropriation up to the limit of the insured value, given that the insured value equals the total value of your travel luggage. Insurance cover € 2.000,- / person. (Excess: € 100,-) Limit of cover for : • single item limit: max. € 250,- • valueables: max. € 300,- • Passport (costs of document regaining): max. € 250,- Reimbursed, too, are costs for purchase of absolutely neces-sary goods at the destination in case of more than 10 hours delayed delivery of travel luggage. Per person and event: € 150,- Legal assistance abroad • If the insured needs legal assistance outside of Austria: - The Company will pay the costs of the insured’s lawyer up to the maximum amount stated on the cover overview when an action is brought against the insured, but only if the facts of which the insured is accused do not fall under the criminal law of that country up to a limit of € 1.500,- - Facts that have to do with the insured’s occupation or the use or the control of a motorised vehicle, form a formal exclusion for this guarantee; - The insured is obliged to send as soon as possible all evidence to the Company that can prove the costs of the insured’s lawyer in this case. • Mondial Assistance will provide an advance of max. € 3.000.- if the insured needs an advance abroad in con-nection to above described legal actions brought up against him. The insured will pay back the advance immediately upon his return to Austria to Mondial Assistance. Top

Overview on benefits

Validity

• maximum travel cost: € 2.500 per person.
• maximum trip duration: 31 days.
• validity: worldwide
• this British Airways Travel Insurance Product can be only booked in combination to a booking of a British Airways flight. The cancellation cover is valid for flights or other travel services booked at British Airways up to a limit of € 2.500,- per person.
• the British Airways Travel Insurance Comprehensive Product is valid per trip and person.
• Insurance cover is only valid if the booking of insurance has been undertaken within 48 hours after the booking of the flight. Insurance cover must be proved on an insurance policy (= email confirmation) and the premium must be paid.
• the British Airways Travel Insurance Comprehensive Product can be cancelled within 14 days after booking if trip has not started yet and no claim has been raised.

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Product information

Cancellation Insurance

According to the Terms & Conditions following costs will be reimbursed:
• cancellation costs up to max. € 2.500,- in case of cancel-lation due to a reason stated in the Terms & Conditions. Excess: 20% of the ticket cost per person and event.
• in case of delayed / missed departure due to a delay of a public transport or an accident of the transport vehicle to the airport the additional costs for a trip to the destination or return trip or accommodation up to max. € 500,-
• in case of missed connection due to flight delay the addi-tional trip or accommodation cost up to max. € 500,-
• in case of delayed departure of flight for the first 12 hours € 20,-; after the next 12 hours of flight delay again € 20,- (max. € 300) or if flight is abandoned after 12 hours of flight delay max. € 2.500,-. (Excess in case of flight abandonment: € 75,-).

Medical Assistance Insurance

According to the Terms & Conditions following costs for emergency medical treatment abroad will be reimbursed:
• cost for medicines, doctor´s and hospital costs up to a maximum limit of € 150.000,- (Excess: € 75,-)
• repatriation including Air Ambulance if indicated medically.
• repatriation in case of death alternatively the funeral costs at the destination up to a max. of € 7.500,-
• additional accommodation costs for a accompanying per-son of the insured in case the insured is hospitalized up to a limit of € 1.000,-
• emergency dental costs up to max. € 250,-
• search and rescue costs up to max. € 5.000,-

Private Liability

Provides insurance coverage against everyday liability risks if during the contracted trip compensation claims are brought by third parties against the insured due to a loss occurrence on the grounds of statutory liability provisions as set forth under private law. Loss occurrences shall be death, injury or im-pairment to human health (bodily injury) or damage to or destruction of property (property damage) up to a limit of € 500.000,-. No Automobile Cover. Please see Terms & Conditions for covers, clauses and exclusions.

Travel Luggage Insurance

Reimbursed will be the actual value of your travel luggage in case of theft, loss or misappropriation up to the limit of the insured value, given that the insured value equals the total value of your travel luggage. Insurance cover € 2.000,- / person. (Excess: € 100,-)
Limit of cover for :

• single item limit: max. € 250,-
• valueables: max. € 300,-
• Passport (costs of document regaining): max. € 250,-

Reimbursed, too, are costs for purchase of absolutely neces-sary goods at the destination in case of more than 10 hours delayed delivery of travel luggage. Per person and event: € 150,-

Legal assistance abroad

• If the insured needs legal assistance outside of Austria:

- The Company will pay the costs of the insured’s lawyer up to the maximum amount stated on the cover overview when an action is brought against the insured, but only if the facts of which the insured is accused do not fall under the criminal law of that country up to a limit of € 1.500,-
- Facts that have to do with the insured’s occupation or the use or the control of a motorised vehicle, form a formal exclusion for this guarantee;
- The insured is obliged to send as soon as possible all evidence to the Company that can prove the costs of the insured’s lawyer in this case.

• Mondial Assistance will provide an advance of max. € 3.000.- if the insured needs an advance abroad in con-nection to above described legal actions brought up against him.
The insured will pay back the advance immediately upon his return to Austria to Mondial Assistance.

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