Tariff and Consumer Information Please find hereinafter the information about the insurance product you have concluded. Travel-Protection-Comprehensive Travel Cancellation Insurance Foreign-Travel-Health Insurance Emergency Call Travel Insurance Travel Luggage Insurance Insured sum per person: € 2.000,- Travel Liability Insurance Insured sum per person: € 500.000,- overall with damages to property and person Product references: Kind of travel: valid only for flights Validity: worldwide Maximum trip price: € 5.000,- per person Maximum trip duration: 31 days Premium per person: valid only for one person and one trip Conclusion references: The Travel-Protection-Comprehensive is only bookable in connection with an KLM ticket. The Travel Cancellation Insurance is only valid for flights booked via KLM.
Top		Consumer Information   Travel Cancellation Insurance Reimburses the contractually owed cancellation costs when travel is not commenced, or the additional costs incurred for travel to the destination in case of delayed commencement of travel for an insured reason (§ 2 AVB RR 08); alternatively, necessary costs for escorts and care in case of unexpected serious illness or injury due to accident of a person at risk, up to the amount of the cancellation costs. Deductible: No deductible for all insured events with the exception of illnesses treated on an outpatient basis, accidents, or pregnancies. A deductible of 20% of the cancellation costs applies in these cases (at least € 25.00 per person/object). Foreign Travel Health Insurance Covers reimbursement for the costs of necessary medical assistance abroad in case of acutely occurring illnesses and accidental injuries during foreign travel, according to the insurance terms and provisions: Medications, physician, and hospital costs; Patient repatriation transportation, also rescue flights if necessary and medically sensible; Transfer costs in case of death, or optionally the direct costs of burial locally up to a maximum of the amount of the transfer costs.   Emergency Call Travel Insurance Organizes patient repatriation transportation with medi-cally adequate means whenever medically sensible and justifiable. Provides worldwide assistance in case of emergencies in foreign countries in case of illness, accident, death, loss of means of payment, or criminal prosecution. The Emergency Call Assistance Centre is there to help 24 hours a day at a centralized number. Travel Luggage Insurance Replaces the current market value of your luggage in case of theft or robbery as well as damage or loss during the trip up to the insured amount, as long as the agreed amount insured corresponds to the total value of per-sonal luggage. Limit of Indemnity: € 2.000,- per person. Travel Liability Insurance Insurance cover against statutory liability claims by third parties due to personal injury and property damage up to the amount of the stipulated amount insured. No liability insurance cover for motor vehicles.
Top		The contractually agreed insurance benefits are offered by the company mentioned hereinafter according to the stipulations of the rates and insurance conditions. The rates and consumer information as well as the insurance conditions are printed in the following in full. Verbal agreements are ineffective. Exceptions from the insurance sums, rates and insurance conditions may only be made with expressed approval. The insurance tax is included in the premium. Fees will not be levied. On payment of the premium and the insurance policy being received, insurance protection will exist immediately. Submit the travel registration, reservation confirmation or premium account as verification in the case of a claim. Further information on taking out insurance and an increase in the sums insured are available from your booking office or from the Service department at the ELVIA branch.   In the event of a claim, the travel application or booking confirmation must be submitted as proof. Insurer: ELVIA Travel Insurance International N.V. Poeldijkstraat 4 1059 VM Amsterdam The Netherlands Local insurance provider: ELVIA Reiseversicherungs-Gesellschaft AG Ludmillastraße 26 81543 München Germany Willem Snijders
Top		For any questions you may have regarding your insurance benefits ... … please contact our service hotline. We will be glad to inform you about your travel insurance benefits. Service-numbers: phone: +49 (0) 89 6 24 24 - 363 fax: +49 (0) 89 6 24 24 - 244 e-mail: service@elvia.de If you need help in an emergency case… …the ELVIA Emergency Call Centre is there for you 24 hours a day. Emergency-numbers: phone: + 49 (0) 89 6 24 24 – 245 fax: + 49 (0) 89 6 24 24 - 246 Important! Provide your complete and detailed address and telephone number of your current residence Note your local contact persons, e.g. doctors, hospital, police Explain the circumstances of your case and provide all necessary information (e.g. detailed address of your bank / credit card, bank account number etc.) In case of a claim… …please send the claim report together with the corresponding documentation immediately to: ELVIA Reiseversicherungs-Gesellschaft AG claims department Ludmillastraße 26 81543 München Germany phone: +49(0) 89 624 24-0 fax +49(0) 89 624 24-222