Important Telephone Numbers

Customer Services: 0208 239 3919
(for calls outside the UK dial +44 871 200 2392)

24hr emergency medical assistance (for medical emergencies or curtailment requests):
Outside UK:   +44 20 8603 9523
Within UK:   020 8603 9523

24hr Legal helpline
Outside UK:   +44 20 8603 9804
Within UK:   020 8603 9804

Claims:   020 8603 9526

Allianz Global Assistance travel insurance claims department,
102 George Street,
Croydon CR9 1AJ

Complaints:
The Customer Support Manager,
Allianz Global Assistance,
102 George Street,
Croydon, CR9 1AJ