Contact Us
Clicking the links below will take you to the appropriate section of this page directly:
Insurance Sales & General Inquiries
To contact the Priceline Travel Insurance Sales helpline for details on products, or the policy cover, please call us at 800 969 806 (Toll free within Hong Kong) or + 86 10 8535 5091. Lines are open during our normal office hours, Monday to Friday from 9:00 am to 6:00 pm. You can also e-mail us at:
pricelinesales@allianz-assistance.com.cn
Emergency Assistance & Claims Handling
To Contact the Priceline Travel Insurance Assist helpline for Emergency Assistance or for details on how to make a claim.
Please call us at:
Claims: 800 969 550 (Toll free within Hong Kong) or + 86 10 8535 5266 (Mon-Fri, 9:00-18:00)
Assistance: + 86 10 8535 5960 (24hour per day)
You can also email us at:
Claims: claims@allianz-assistance.com.cn
To download the Claim Form, please, click here.
Priceline insurance is underwritten by Allianz Global Corporate & Specialty AG (incorporated in Federal Republic of Germany with limited liabilities) Hong Kong Branch, with services provided by AG Assistance (Beijing) Co., Ltd.